Information for citizens

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You still have questions?

You might try to find an answer to your question in our FAQ database, Beware, this database is only available in Dutch or French. If the database is no help to you, you can send an email to our frontdesk via question@mi-is.be. We'll reply as soon as possible.

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Do you have questions about your social security?

Have a look on the portal website Social Security. (Only available in Dutch, French and German).

Are you looking for contact data of the PSWCs?

Click here to obtain a list off all the information on the PSWC's contact data.

Do you have questions about energy costs?

You might be entitled to a heating allowance. Check out the brochure for more information.

Can the FPS SI help me in any way with my applications I made at a PSWC?

The FPS SI is an organisation intented for legal and financial support of the PSWC's. It doens't have any direct access to the content of each individual application, nor has the FPS SI any influence in the decissions made by the PSWC council. All questions will be transfered to the competent PSWC.

The FPS SI does urge citizens to consult the PSWC user guide. This guide explains in detail your rights as a citizen and what you can do when you don't aggree with the decision made by the social worker or PSWC council.